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Billing, Products & Services Geothermal and Add-on Heat Pump Rebates: Criteria:
Electric Water Heater Replacement Program Click here to view the Electric Water Heater Replacement Program Information
If you have any questions regarding the load management or water heater replacement
program, please e-mail, call or stop by our
office. We will be happy to answer your questions. This rebate program is subject to
change without notice. Automated Payment Plan The Automated Payment Plan is a method by which Marshall County REMC withdraws money from your bank account to pay your monthly electric bill. The payment is made automatically every month and you don't have to send us a check! After signing up for APP, you will receive your bill each month as usual. Included on the bill will be a statement:
We will draft your account on the 15th of each month. If this date falls on a holiday or weekend, the draft will occur the next business day. You can be sure that your bill was paid by checking the next month's electric bill and your itemized checking/savings statement. If you have any questions, please contact us. Click here to download a printable sign-up form. Budget Billing Marshall County REMC is well aware of the impact of seasonal fluctuation of electric usage. We realize that it is often difficult to pay electric bills created during the winter months when home heating bills increase. One way to even out these bills is to take advantage of our Budget Bill Program. The budget billing makes it possible for you to pay a fixed amount for eleven months beginning with the bill due July 15th. Your electric meter will still be read each month and the bill you receive each month will show the actual amount of charges, but you pay only the fixed budget amount. The bill for the twelfth month will be the difference between the total amount of payment and the total charges. If your bill has been overpaid for the twelfth month, your June bill will indicate the amount to be refunded to you. If you have used more electricity than you budgeted, June's bill will indicate the amount due Marshall County REMC. Please e-mail us or call for more information. Security Lights Our security lights provide outdoor lighting to provide safety and peace of mind at a reasonable cost. These lights can be conveniently charged to your monthly electric bill. Surge Protection Surge protection devices protect your home and all electronic equipment from power surges. Marshall County REMC offers a variety of maximum grade surge protection units for sale. Please visit or call our offices for more information about the surge suppressors we offer to our members. Call Before You Dig - (800) 382-5544 It is important to Call before you dig in order to avoid damaging underground utility lines. Its the responsibility of the property owner to call two days before starting any project which involves digging. Marshall County REMC has contracted with Indiana Underground Plant Protection Services, Inc. to provide our members with a convenient toll-free number to call in order to locate underground services. This number is available 24 hours a day. Be safe, call first! Cooperative Locks Many REMC members have locked gates on their property. However, Marshall County REMC needs access to our electric lines and metering equipment in order to maintain and operate the system. An REMC Cooperative Lock is the solution. Installed between your padlock and a link in the chain, an REMC Cooperative Lock will allow essential access to your property by REMC personnel in emergency situations such as power outages or for more routine maintenance work or meter reading. Only authorized REMC personnel have keys to these locks. Employees are diligent in re-locking the gate when they leave so your property remains secure. There is no charge or inconvenience to you. Please contact us by e-mail or phone to discuss installation of a cooperative lock. Electric Safety Program This Marshall County REMC safety program is offered to schools and organizations to educate citizens about the potential danger of electricity. The presentation utilizes a model home and farm to demonstrate how electrical accidents can occur when people get careless in the handling of electric power. The audience is taught safety procedures and the precautions that are necessary to avoid accidents. Please call or e-mail our Member Services Consultant for more information about this program. Member Services If you have any questions concerning any aspect of REMC service, bill concerns, stray voltage questions, surge protection, or products and services offered to members, please contact John Vialard, your Marshall County REMC Member Services Consultant. He will listen to your concerns and make every effort to resolve any problem or provide the information that you need. Commercial and Industrial Customer Services Marshall County REMC is equipped to offer its customers an array of new services that can improve efficiency and cut costs. If you use a large amount of electricity, we can make sure you re getting the most from your energy dollar. For example, if you are a manufacturer, a school, an agricultural customer with a lot of energy consuming equipment or a commercial account, we'll perform an audit of your power use and find where greater energy efficiencies can be achieved many times at little or no cost. We also offer new and more efficient energy consuming products what will begin to pay for themselves with energy savings in a very short time. Here's a sample of the services and products we can offer you through our alliance with various partners:
Please e-mail or call John Vialard for further information about these products and services. |
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Reserved.
